Job Title

Senior Client Director – UK

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Job Description

For one of our fast growing clients, a global provider of consumer analytics and insights, we are looking for a

Senior Client Director.

Objectives:
Primary objective of the Client Director is to realize business (measured in sold booking) in his/her book of business and due to business development.

To realize these commercial targets, content is needed in several stages:
•    Arrange and attend (New) business meetings
•    Creative input for client meetings.
•    Capability to develop client proposals
•    Close the deal
•    Brief the research team (kick off, pre-reporting, recommendations)
•    Present insights (add senior consultancy) and close the loop towards sales(leads)

The Client Director is a hands-on person who’s able to wear many hats and engage with clients. He/she leads the account in a mature, yet very nimble way. He/she is responsible for the client and to realize the budget for that client.

As a Client Director you have the following competencies and experience:
•    Commercial thinking and actions
•    Solid knowledge of research methodology and analysis
•    Strong in communication; written and verbal
•    Strong understanding of client needs and demands in a research set up
•    Hands-on and pro active
•    Flexible thinker in solutions
•    Quality driven in deliverables
•    Insights provider

The Client Director will report directly to the Managing Director. This will be done in a weekly meeting. In this meeting activities will be discussed and defined.

Analysis and Research
•    Design appropriate research solutions to drive meaningful insight for clients’ needs and their business
•    Understand, interpret and synthesize data from various sources (e.g. sales data, media spend data)
•    Translate insights into engaging stories with clear and concise implications that will help clients make better marketing decisions
•    Foster analysis and research skills, along with brand and advertising knowledge across reports on all accounts

Account Management
•    Manage accounts to ensure as a team all account deliverables are met while working to agreed budgets
•    Accountable for the accurate and timely delivery of account outputs
•    Responsible for accurate analyses, data checks, writes, checks and crafts reports and presentations
•    Delegate to team effectively, providing constructive feedback and support for other account members
•    Maximize account efficiency and profitability by reviewing, improving and streamlining processes and systems

Client Management
•    Clear understanding of the client’s business, key stakeholders and their needs
•    Instigate and facilitate client discussions to better understand their business issues
•    Advanced interpretation of data and ability to articulate insights clearly and impactful
•    Provide a point of view on product innovation, brand and communications issues aligned with the firm’s philosophies
•    Develop strong relationships and deliver to account responsibilities sufficiently to retain clients and maintain existing business
•    Identify and pursue opportunities to grow existing client business, revenue and profitability

People Management
•    Responsible for managing and monitoring research team to ensure accurate and timely delivery of client deliverables
•    Identify, set and communicate clear objectives to develop and nurture line report’s careers, and articulates performance against these objectives
•    Coach and develop account team members through constructive feedback to identify areas of strength, and areas required for improvement

Interested in this position?

call us for more information at +31 (0)20 7162747

Tags: brand engagement, Branding, client director, consumer insights, innovation, market research, sales consultant, sales manager

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